Microsoft 365 Read-Only Dashboard
A secure, centralised web dashboard giving MSPs and IT administrators a comprehensive read-only view across their entire Microsoft 365 tenant. Monitor licence allocation, user activity, service health, Exchange status, Teams usage, and SharePoint storage — all in one place without needing to navigate multiple admin portals.
Designed with the principle of least privilege: connects via read-only API permissions so there is zero risk of accidental changes.
Copilot ROI Calculator
A client-friendly calculator that turns Copilot licence costs, staff time, adoption assumptions, and task savings into a clear ROI story. It is built for MSP discovery calls where a spreadsheet is not enough and a 40-slide deck is too much.
The goal is simple: help decision-makers see payback, break-even timing, and the usage targets needed before committing budget.
MSP Automation Toolkit
A modular collection of automation scripts, Power Automate flows, and API integrations purpose-built for managed service providers. Modules cover client onboarding, automated documentation generation, recurring maintenance task scheduling, and daily health-check reporting.
Currently in testing with a small group of UK-based MSPs. Full release planned following feedback incorporation.
AI Business Assistant
A fully configurable AI assistant tailored to your specific business context. Trained on your internal documentation, policies, and knowledge base, it can answer staff queries, summarise documents, draft communications, and connect to your internal systems via secure API.
Deployable inside Microsoft Teams or as a standalone web widget. Zero data leaves your environment without explicit permission.
AI Ticket Triage Engine
An AI-powered triage layer that sits between inbound support requests and your PSA platform. It reads incoming tickets, classifies by type and urgency, assigns the appropriate queue and priority, and drafts an initial response — all before a human engineer touches it.
Designed to integrate with ConnectWise Manage, Autotask, and HaloPSA out of the box.
Automated Client Reporting Platform
A white-label reporting platform that generates branded, professional monthly reports for MSP clients automatically. Pulls data from your RMM, PSA, Microsoft 365, and security tools to produce a polished PDF covering uptime, tickets resolved, security posture, and service highlights.
Set it once, and every client receives their report on schedule — no manual effort required.